Shipping Policy

1. General Information

At Amaru Group, we strive to provide you with the best shopping experience. Our shipping policy outlines the terms and conditions that apply to the delivery of your orders from our website, www.amaru-group.com.

2. Shipping Times

Shipping times depend on your location. We aim to process and dispatch orders as quickly as possible, typically within 1-3 business days. However, the exact delivery time will vary based on the shipping destination.

3. Shipping Rates

Shipping rates are calculated based on the destination and the size and weight of your order. The exact shipping cost will be displayed at checkout after you provide your delivery address.

4. International Shipping

We offer international shipping to select countries. Please note that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

5. Tracking Your Order

Once your order is dispatched, we will provide you with a tracking number via email so you can monitor the progress of your delivery.

6. Delayed or Lost Shipments

While we strive to deliver your order within the estimated time frame, there may be delays due to unforeseen circumstances beyond our control, such as customs processing, weather conditions, or carrier delays. If your order is significantly delayed or lost, please contact us at info@amaru-group.com, and we will assist you in resolving the issue.

7. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of receiving the shipment. Provide photos of the damage or the incorrect items, and we will arrange for a replacement or refund.

8. Shipping Restrictions

Some products may be restricted from being shipped to certain destinations due to legal or regulatory reasons. If an item cannot be shipped to your location, we will notify you before processing your order.

9. Contact Us

For any questions or concerns regarding our shipping policy, please contact us:

Company name
AMARU Group AB

Org.nr:
559460-4885

Company address
Dartanjangs gata 34
16871 Bromma
Sweden

Company email
Info@amaru-group.com